Membership Department
On top of being professional, LUAHK also emphasizes on the integrity of members by stating the Code of Ethics to uphold the intermediaries’ service quality and further uplift the public image of the industry.
LUAHK Code of Ethic:
1. Priority of Client’s Interests
2. Confidentiality of client’s Information
3. Suitability of Insurance Service or Product
4. Explanation on the Policy
5. Prohibition of Policy Misrepresentation
6. Prohibition of Defamation
7. Prohibition of Rebating
8. Prohibition of persuading client for Policy Replacement
9. Handling the transfer of Group Insurance or Retirement Benefit Business with care
10. Prohibition of receiving Fees and Premium